Work From Home Customer Service Associate Jobs Amazon

Company Name:
Amazon

About Company:
Amazon is a global e-commerce and technology company focused on delivering exceptional customer experiences. Its award-winning Customer Service team ensures high customer satisfaction by providing personalized support and problem-solving solutions.

Job Role:
Customer Service Associate – Work From Home

Location:
Remote (Mumbai, Navi Mumbai, Thane, Pune)

Job Responsibilities:

Handle customer queries via phone regarding orders, products, payments, and website guidance

Prevent issues, solve problems, and ensure high customer satisfaction

Use company tools to research and resolve customer requests efficiently

Work flexible shifts including overnight, day, and weekend hours

Maintain a distraction-free home workspace with required technical setup

Qualification:

Minimum age 18 years

Right to work in India

Basic computer skills and internet connectivity

Skills:

Customer Service and Support

Voice Process and Communication Skills

Problem-solving and multitasking

Friendly, detail-oriented, and adaptable

Experience:

0 – 5 years (freshers can apply)

Salary:

2.5 – 4.5 Lacs P.A.

Other Details:

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended